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Luvinglubes is committed to our customer's privacy, how we protect and handle your information is of the utmost importance.
Using your personal data
Luvinglubes will never use or sell your personal data to any third parties, third parties may be involved for the purpose of completing an order, they can include but are not limited to shipping companies and card processing companies for example. We will use data you have submitted to us for corresponding with you for an enquiry that you may have made.
We may use your data for in house marketing purposes once it has been submitted through our website via an order or given to us over the telephone. Information can also be collected via promotional discounts or newsletter pop up banners for example. All marketing communications can be opted out of.
Storing personal information
We hold the personal data that you supplied in the course of placing your order or enquiry. The data normally consists of: product information, transactional information, fraud checking information, name, address, phone number, email, special delivery instructions and potentially other information to ensure the successful completion of your order.
We may hold notes of our communication with you through different channels including, but not limited to: email, live chat, CRM (Customer Relationship Management system) and phone.
Co-operating with legal authorities
Where we are legally required to forward your or your business information is the only instance your data will be transferred from us.
Contacting us
For any questions or help regarding this policy or anything else please email us at:
